Support

Questions about your library, account, or a book list? Send us a note and we'll help you sort it out.

Email Reader's Record

Include the app version shown in Settings and a short description of what happened. Please do not send your password.

Quick answers

Where are my books?

Books you mark or add appear in My Library. Collections are the shared lists you can browse. If you're signed in, check that you're using the same email address as before.

What if I used the app as a guest?

Guest reading records live on that phone. Keep the app installed until you've signed in and confirmed that your records appear in your account.

How do I reset my password?

Open Sign in in the app and choose the password reset option. Check your spam folder if the email does not arrive.

Can I delete my account or get my data?

Yes. Email support@hikertrash.app from the address on your account and tell us whether you want a copy of your data or account deletion. We will verify the request before proceeding.

Report a book correction

If a title, author, year, or award looks wrong, email us the book and the correction. A link to the publisher or award organization's listing helps us verify it.